Contact Support

Get expert help with your Funinexchange account, betting questions, technical issues, and more. Our dedicated support team is here to assist you 24/7.

🕐 24/7 Support Available: Our customer service team operates around the clock to provide assistance in Hindi, English, and regional Indian languages.

How Can We Help You Today?

Whether you need help with account setup, betting guidance, technical troubleshooting, or payment issues, our experienced support team is ready to provide immediate assistance through multiple communication channels.

💬
Live Chat Support
Get instant help through our live chat system. Available 24/7 with average response time under 2 minutes.
Response Time: Instant
Languages: Hindi, English, Tamil, Bengali
Availability: 24/7
Start Live Chat
📱
WhatsApp Support
Send us a message on WhatsApp for quick assistance. Perfect for urgent issues and mobile users.
Number: +91-98765-43210
Response Time: Under 5 minutes
Available: 24/7
Message on WhatsApp
📞
Phone Support
Speak directly with our support specialists for complex issues and detailed guidance.
Number: +91-22-1234-5678
Toll-Free: 1800-123-FUNN
Available: 24/7
Call Now
📧
Email Support
Send detailed inquiries via email. Ideal for account verification, complaints, and complex technical issues.
General: [email protected]
Technical: [email protected]
Response Time: Within 2 hours
Send Email
📲
In-App Support
Access support directly through the Funinexchange mobile app for seamless assistance.
Location: Settings → Help & Support
Features: Screen sharing, live chat
Available: 24/7
Download App
🎧
VIP Support
Premium support for VIP members with dedicated account managers and priority assistance.
Eligibility: VIP Members Only
Features: Personal manager, priority queue
Response: Under 1 minute
Access VIP Support

Frequently Asked Questions

Find quick answers to common questions about Funinexchange services, account management, and betting procedures.

How do I create a new Funinexchange account?
Click "Get ID" on our homepage, provide your mobile number and email, complete OTP verification, and submit required documents for KYC verification. Your account will be activated within 15 minutes.
What documents are needed for account verification?
You need a government-issued photo ID (Aadhaar, PAN card, or passport), proof of address (utility bill or bank statement), and a selfie holding your ID document.
How long do withdrawals take to process?
UPI withdrawals process within 15 minutes, bank transfers take 2-4 hours, and digital wallet withdrawals complete within 30 minutes during business hours.
Is my personal and financial information secure?
Yes, we use 256-bit SSL encryption, two-factor authentication, and comply with international data protection standards. Your information is stored on secure servers with restricted access.
Can I set limits on my betting activities?
Absolutely. We offer deposit limits, loss limits, session time limits, and self-exclusion options. Access these tools through your account settings under "Responsible Gaming."
What should I do if I forgot my login password?
Click "Forgot Password" on the login page, enter your registered email or mobile number, and follow the reset instructions sent to you. The process takes less than 5 minutes.
How do betting exchanges work differently from bookmakers?
In betting exchanges, you bet against other users rather than against the house. This typically offers better odds and lower commission rates (2-5%) compared to traditional bookmaker margins.
Can I use Funinexchange from any Indian state?
Funinexchange operates under international licensing, but users should verify local state regulations. We recommend checking your state's specific gaming laws before using our services.

Contact Form

Send Us a Detailed Message

Response Times & Expectations

Our Service Level Commitments:

Live Chat: Instant connection, average response under 2 minutes

WhatsApp: Response within 5 minutes during business hours

Phone Support: No waiting time, 24/7 availability

Email Support: Response within 2 hours, resolution within 24 hours

Contact Form: Response within 4 hours, complex issues within 48 hours

Urgent Issues: For account security concerns, large transaction problems, or technical emergencies, please use live chat or phone support for immediate assistance.

Office Locations

🏢 Mumbai Headquarters
Address:
Funinexchange Technologies Pvt Ltd
123 Gaming Boulevard, Tech Park
Bandra Kurla Complex
Mumbai, Maharashtra 400051

Business Hours: 24/7
Phone: +91-22-1234-5678
Email: [email protected]
🏢 Delhi Branch Office
Address:
Funinexchange Support Center
45 Cyber City Hub
Sector 44, Gurugram
Haryana 122003

Business Hours: 24/7
Phone: +91-11-9876-5432
Email: [email protected]
🏢 Bangalore Tech Center
Address:
Funinexchange Innovation Hub
78 Electronic City Phase 2
Hosur Road
Bangalore, Karnataka 560100

Business Hours: 24/7
Phone: +91-80-5555-1234
Email: [email protected]
🏢 Hyderabad Operations
Address:
Funinexchange Service Center
92 HITEC City
Madhapur
Hyderabad, Telangana 500081

Business Hours: 24/7
Phone: +91-40-7777-8888
Email: [email protected]
🏢 Chennai Regional Office
Address:
Funinexchange South India Hub
156 OMR IT Corridor
Thoraipakkam
Chennai, Tamil Nadu 600097

Business Hours: 24/7
Phone: +91-44-3333-9999
Email: [email protected]
🏢 Kolkata Service Center
Address:
Funinexchange East India Office
67 Salt Lake Sector V
Bidhannagar
Kolkata, West Bengal 700091

Business Hours: 24/7
Phone: +91-33-2222-4567
Email: [email protected]

Specialized Support Departments

🔐
Security & Fraud Department
Report suspicious activities, account security concerns, or potential fraud incidents.
Email: [email protected]
Phone: +91-22-1234-5679
Priority: Emergency response
Report Security Issue
💰
Payments & Finance Team
Assistance with deposits, withdrawals, payment failures, and financial account issues.
Email: [email protected]
Phone: +91-22-1234-5680
Available: 24/7
Payment Support
⚖️
Compliance & Legal
Document verification, KYC issues, legal inquiries, and regulatory compliance matters.
Email: [email protected]
Phone: +91-22-1234-5681
Hours: 9 AM - 6 PM IST
Compliance Support
🛡️
Responsible Gaming Support
Help with setting limits, self-exclusion, gambling addiction resources, and wellness support.
Email: [email protected]
Phone: +91-22-1234-5682
Confidential: Private consultation available
Get Wellness Help
💻
Technical Support
App issues, website problems, connectivity issues, and technical troubleshooting.
Email: [email protected]
Phone: +91-22-1234-5683
Available: 24/7
Technical Help
🏆
VIP Account Management
Dedicated support for premium members with personalized service and priority assistance.
Email: [email protected]
Phone: +91-22-1234-5684
Access: VIP members only
VIP Support

Support Tips for Faster Resolution

📋 Before Contacting Support
Have your User ID ready, note any error messages, check your internet connection, and try basic troubleshooting steps like clearing browser cache or restarting the app.
📸 Provide Screenshots
Include screenshots of error messages, transaction details, or problematic screens. This helps our support team understand and resolve issues much faster.
🆔 Transaction Details
For payment issues, provide transaction IDs, amounts, dates, and payment methods used. This information accelerates investigation and resolution.
📱 Device Information
Mention your device type (Android/iOS), browser version, app version, and operating system. This helps with technical troubleshooting.

Emergency Support Protocol

For critical issues affecting account security, large financial transactions, or urgent technical problems preventing access to your account, please call our emergency hotline at +91-22-1234-5678 and select option 1 for immediate escalation to our senior support team.